| Audio
Affinity USA Inc. distributes
Brax and Helix products only to the selected Authorized
Dealer Network, and to protect the best interest
of its consumers, we do not condone the purchase
of any of the products obtained through any unauthorized
means. Audio Affinity
USA Inc. is highly
dedicated to providing the best products and service
possible in which an innovative training program
and continued support for authorized dealers.
Therefore, Audio Affinity
USA Inc. assumes
no responsibility and will not provide after sales
service, support, or warranty coverage for any
of our products that have their serial numbers
removed, erased, or tampered with. In addition,
Audio Affinity USA
Inc. repairs and
warranties are handled exclusively through
Audio Affinity USA Inc.
authorized dealers. If you
buy from a non-authorized dealer, repairs and
warrantys will have to be handled by the unauthorized
dealer. Please see our dealer locator for authorized
dealers in your area. |
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AUDIO AFFINITY USA, INC.
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7863 Garvey Avenue
Rosemead, CA 91770 |
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| Telephone: |
(626)
572-2958 |
| Telephone: |
(626) 572-8958 |
| Fax: |
(626) 572-0839 |
| Email: helix@audioaffinityusa.com |
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| All
Brax Amplifiers carry a limited Lifetime Warranty
to the original owner if purchased from and installed
by an Authorized Brax Dealer. Otherwise, the warranty
is limited to One Year from the date of purchase
if purchased from an Authorized Brax Dealer. All
Brax Amplifiers purchased through unauthorized means
will not be eligible for any warranties or services!
All Brax Speakers
carry a limited Three Year Warranty to the original
owner if purchased from and installed by an Authorized
Brax Dealer. Otherwise, the warranty is limited
to One Year from the date of purchase if purchased
from an Authorized Brax Dealer. All Brax Amplifiers
purchased through unauthorized means will not
be eligible for any warranties or services!
Some
Quick FAQs:
What is the minimum load you can use on
Brax Amplifiers?
The minimum load that our Brax Amplifiers can
handle is 1 Ohm per channel!
What is the difference between the Phase
Pluged Version of Brax Matrix 6.1 and the non
Phase Plugged version of Brax Matrix 6.1?
A phase plug helps dispersing sound better at
an off angle axis, but when without, there is
a slighty increased cone area that can increase
the bass response of a speaker. Therefore, the
phase plugged version is best for door panel installations
while the non phase plugged version is best for
custom kick panel installs.
What is the corssover frequency for your
component speakers?
Please refer to the according product section
and click on the crossover that your component
set comes with. If it is not listed, we will gladly
email you the required information when we receive
your request via phone or email.
Why should I pay more for your Capacitor
when there are plenty of models out there that
are way cheaper?
It is simple, because we focus on the
quality of components that we use and the real
world role of a capatior. Almost all cheaply made
capacitors on the market do have the capacitance
they are rated for; however, they do not discharge
as quickly or faster than your battery. What does
it mean? It means that your battery is still doing
all the work, not your capacitor. A well built
capacitor will discharge energy faster than a
battery, no matter how good the battery is! Therefore,
it is important that you spend your money on a
capacitor that actually works and will last a
long while before it quits!
Our FAQ will expand as we receive more questions
from Product Owners! If your question is not answered
in our FAQ, please feel free to help yourself
and others by contacting us at 626-572-2958 or
email us at support@audioaffinityusa.com. |
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